
Policy
WELCOME TO OZ NAILS & SPA
At OZ NAILS & SPA, we are committed to delivering clean, professional, and high-quality services. Our highly trained and qualified staff ensure that you can trust our expertise. We use only branded, high-grade products to provide exceptional results and prioritize your safety. Adhering to stringent hygiene and sanitation standards, we take every precaution to ensure a safe and pleasant experience. Enjoy our relaxing atmosphere and a wide range of quality services designed to make your visit truly exceptional.
Our salon has the following policy for the mutual convenience of our clients and the salon.
Salon Policies
- Behavior: Rude or negative behavior may result in service refusal.
- Health Issues: Inform us of any health conditions or diabetes before your service.
- Personal Belongings: We are not liable for lost or stolen items.
- Refunds: All sales are final. We’re committed to addressing any service concerns.
- Pricing: Confirm prices with your technician before service.
- Cancellations: Provide advance notice if canceling an appointment.
- Service Requests: Specify your desired service; consult the manager if unsure.
- Feedback: For any concerns, please notify the manager promptly so we can assist you.
- Service Guarantee: All Oz Nails & Spa customers receive a one-week service guarantee. Any issues within this period will be corrected at no additional charge.